At My Helfer, customer satisfaction is important to us.
Refunds may be issued in cases where a service cannot be completed due to technician unavailability or platform-related issues.
If a payment has been made in advance and the booking is cancelled before service assignment, the amount may be refunded.
Refunds will not be issued for completed services unless there is a verified issue related to service quality.
Approved refunds will be processed through the original payment method within 5–7 business days.
