At My Helfer, we aim to provide reliable home services to our customers. However, customers may cancel bookings under the following conditions.
Customers may cancel a booking before a technician is assigned without any cancellation charge.
If a booking is cancelled after a technician has been assigned, a small cancellation fee may apply.
If the technician has already started traveling to the service location or has arrived, a cancellation fee may be charged to compensate for the technician’s time and travel.
My Helfer reserves the right to cancel a booking due to technician unavailability, safety concerns, or unforeseen circumstances.
